Resident Focused Property Repairs September 2014

Introducing Axis, Local Space’s new property repairs and maintenance contractor

Putting residents first is a priority at Local Space, so when selecting a new repairs and maintenance contractor, we listened to you and your needs to help us make an appropriate choice.  In Axis we have chosen a contractor that mirrors our own commitment to quality and shares our values, which hold resident care, community and the environment at the heart of the service we deliver.

About Axis

Your home is in good hands. Axis is a family owned and run contractor that specialises in the repair and maintenance of social housing properties. Last year they completed over 250,000 repairs to ensure residents’ homes were kept safe and comfortable.

John Hayes, Axis’ Chief Executive said

“We are delighted to have secured this contract with Local Space. Our closely aligned values centre-around a strong commitment to people and communities. We look forward to providing a great service to residents for many years to come and building on the strong customer satisfaction levels that Local Space has achieved.” 

About your home repair service

Both Local Space and Axis are working hard to ensure this new contract transition is seamless and we don’t anticipate any disruption to the service you receive. The only thing you should notice is the service improvements. 

Reporting a repair is as easy as before and the repairs call centre is still available 24 hours a day, seven days a week for your convenience. 

Benefits of our partnership

Axis are actively striving to become part of our community and our partnership will be improving more than just homes, establishing a structured programme of community initiatives that will include;

  • Local employment and training opportunities
  • Full time paid apprenticeships
  • School linked ‘Work Inspiration’ programmes
  • Volunteering programmes to improve community facilities and much more.

 

Look out for more information in our Axis newsletters.